WatchMaker Bug Tracking All the ideas and discussions
24 votes Vote

Step count does not work on Gear S3

Using the {ssc} tag results in 0 being displayed for steps on watchface on Gear S3. v4.1 Premium

MarkInMD, 16.03.2017, 21:58
Idea status: under consideration


jogarme, 31.05.2017, 04:43
I have the same problem
Brian, 08.06.2017, 14:15
I have the same problem, too ({ssc} always showing zero), on my Huawei 1 watch.
Brian, 08.06.2017, 15:32
Sorry, I stand corrected: The a step count is being displayed, but it is incorrect. For instance, right now, the watchmaker watch is currently displaying 322 steps, but when I switch to a standard Huawei watch face, it shows 504 steps. I do allow each of them a few seconds to refresh just to make sure, but there is definitely a discrepancy.
Victoraran, 04.07.2017, 20:42
+1.the editor step not found. Helppp
AlexCurran, 04.07.2017, 21:24
Please download new version 4.4.1 and use Samsung Health Strategy 2 in WatchMaker (phone) > Settings > Other > Step Count
MarkInMD, 04.07.2017, 23:24
I have version 4.4.1 (2244102) Premium and there is no "Step Count" is not an option under Settings > Other
hip5, 16.07.2017, 14:30
same issue here S3 with latest update and strategy 2 enabled
Malt09, 04.08.2017, 18:47
Same problem for me. Latest version of software installed on both iPhone and S3 but steps do not work. If this is not resolved soon I will be asking for a refund on the app as it is not fit for purpose. The Samsung watch faces pick up step count do there is no reason why these shouldn't.
Jemo, 08.08.2017, 21:15
I am testing the app and have the same problem. If this will not be fixed, then i will not purchase the app.
Also the battery level of the iPhone will not be displayed.
Siegfried, 04.10.2017, 20:52
Hello, i have the same problem on S3 with iPhone. Are there Ányos nee solutions avaiable?
Limit Infinity, 08.10.2017, 16:35
Last comment was april 2017. Just purchased the app today and still step counter is not still working correctly. Customer support...WAKE UP

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