WatchMaker Bug Tracking All the ideas and discussions
6 votes Vote

Samsung S3

Doesn't work at all. Causes my watch to freeze. Compainion app is installed.

Michael T Beam , 20.08.2018, 02:45
Idea status: under consideration


Joao Fragoso, 29.08.2018, 10:36
I am facing the same problem. I have already uninstall the companion app from the watch and the watchmaker from the phone. I have already made a reset to the watch and install everything again. NOTHING seems to work ! I bought the premium version and cannot use the app.

I have the Samsung S6 with the Firmware G925FXXU6ERC9 and the Gear S3 with Tizen Version with the firmware R760XXU2CRH1
AlexCurran, 29.08.2018, 17:09
Update 29 Aug: we finally received the Samsung Gear Update in the UK (where we are located) - fix is ready and submitted to Samsung! We must now wait for Samsung to review the fix - this usually takes a week but I have requested a faster review.

The issue was relating to In App Purchases no longer working since the Samsung security fix - we have removed Purchases from the version submitted to Samsung.
AlexCurran, 04.09.2018, 13:19
Update 4 Sep : Samsung have approved our patch! Search for WatchMaker Companion 5.1.9 in Samsung Galaxy Apps for the fixed version!

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