I went to change watchfaces this morning and discovered that my premium membership which is supposed to be lifetime is not showing up. I looked into the payment to make sure I had the correct email address and discovered that my lifetime membership is actually a monthly payment. The add clearly state that it's a one time payment for a ifetine membership and yet it's charging me every month without notification. This needs to be addressed. How do I get my money back for the auto charges and how do I get my premium back?
I purchased premium and a set of 10 faces, I then upgraded to a new phone. There is no where to restore my purchase from the app. I have the actual debit from my checking account for proof.i went from an S21 to an S22.
Thank you ( same Galaxy watch4 though)
Jeffrey Nattania
( The above is my sign on to the Watchmaker App)
I bought lifetime premium for my son in June 22. It worked on his phone but when he upgraded to a pixel 4 he lost his premium access. How can we get this premium back?
"Under consideration" company is literally taking money and the lifetime plan is only valid per device apparently. I want to keep my deceased pets on my watch. This company just robs people
"Under consideration" company is literally taking money and the lifetime plan is only valid per device apparently. I want to keep my deceased pets on my watch. This company just robs people
I switched to new phone and purchased premium from Samsung's galaxy store, when I log into my WatchMaker account, everything just failed to access. It always shows "Download failed...please try again later" no matter if I click premium watch face or anything else. How to fix this? Or how do I get my refund.
I switched to new phone and purchased premium from Samsung's galaxy store, when I log into my WatchMaker account, everything just failed to access. It always shows "Download failed...please try again later" no matter if I click premium watch face or anything else. How to fix this? Or how do I get my refund.
An update occurred and now my premium purchase is missing. I have emails the times with no response. My watch faces are missing and I cannot send a watch face that I made to my watch. This is ridiculous
Purchased the full membership earlier this year. I recently switched phones and now all the watchfaces require purchase. I just had it working on my new phone a few weeks ago
WatchMaker Bug Tracking
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