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Step count different from the one of the smartwach

Hello, my "step count" on wathcface is always very different from the one of the smartwach app (SWR50, Sony).

What's wrong?
Thanks

Enrico , 14.01.2015, 07:47
Idea status: under consideration

Comments

TJAB, 14.01.2015, 21:51
I have the LG R. Same issue. Please fix
AlexCurran, 16.01.2015, 10:11
We tried using Google Fit but the API doesn't reliably allow getting today's steps.
Instead we use the built-in pedometer which should give similar results.
From WatchMaker 3.0.0 onwards, this will auto-reset at midnight.
Mike, 27.03.2015, 18:24
New user..just purchased today. Like the app, but when I try to add a step counter, the watch routinely says "0".

Asus Zenwatch
ajr, 13.05.2015, 07:08
I am also not happy with the almost always incorrect step count on my LG G Watch R
Julia, 30.06.2015, 23:26
Mine also does not match Google Fit or the built-in pedometer
larry, 14.07.2015, 03:05
On my Moto 360 the step count seemed off and Moto Body stopped counting. Even after removing the step counter from the watch face, Moto Body doesn't count my steps. What can be done to rectify this?
robert brandes, 16.07.2015, 14:16
if I am running a watchmaker watch face that does not use the step counter and then switch to a watchmaker watch that does use the step counter it starts at zero.

step counting is illusive when I do short and carful testing my fitbit count is between fit and watchmaker. and I understand that issue. but it would be nice if it counted steps as long as watchmaker is running, and it does not seem to do that.
darren fernandez, 09.09.2015, 08:21
I would really like the steps to come from Google fit. Only thing stopping me from using wmp faces fulltime
JuanG, 15.12.2015, 14:51
I would also like very much to have new variables to read data from Google Fit (like steps, short activity steps, distance, etc.
Read ONLY.

Thanks.
Jörg, 17.01.2016, 08:13
On my Moto 2015 the same issue. Startet today walking, Google Fit 1100 Steps, Moto 0. As I got the Watchface out of dim and walked, then it started counting. I would prefer to read out googles stepcount
halfey, 11.04.2016, 08:26
I too have this problem on my Zenwatch 2. Since pulling data from Google Fit API is unreliable what alternative do we have instead of giving us zero step every time we switch to this watch face? I don't know how to properly describe this but I don't really like the feeling of being presented only a "few hundreds" steps when in reality I already took thousands. The watchface only starts counting (from zero) when I switched to it instead of pulling initial data from elsewhere.
Rainer, 15.09.2016, 11:42
same Problem with Step-Counter on LG Watch Urban! So i can't use WM Faces so long, as the mistake is cancelled!
YJ, 28.12.2016, 01:24
Step counter in watch face (sensor tags is {ssc]) is different with google fitness in same LG watch.
ArtemGratchev, 02.01.2017, 11:24
I believe the problem is caused by missing permissions to read Google Fit data.

WatchMaker does never request the permission for this. I also do not see WatchMaker in the list of apps to give a Fit permission for.
knaztea, 02.03.2017, 04:17
The step Counter and heart rate is wildly different than the Google fit numbers. The Google fit values seem much more logical than whatever source your script is pulling from. This is definitely an issue that needs to be fixed.
Nhila, 02.03.2017, 04:48
Step count doesn't work at all. Everything ekse like weather update or calender widget does. Can you please fix this?
Laszlo, 02.03.2017, 08:29
On my ticwatch it is different from the watch internal step count value in the latest beta 4.0.3.
MarkInMD, 09.03.2017, 14:04
I just built a face for my Samsung Gear S3 Classic displaying both steps and heart rate. Both are either zero or inaccurate. When I am Running WatchMaker on my phone the step counter on the watch will count up (is there live data transfer?) but after I leave the app the phone data freezes or reads zero. The heart rate has never read anything but zero.
Ragnar, 10.03.2017, 00:25
Same here, haven't found a way around it.
ronnybetatester, 24.04.2017, 12:54
Same problem on the Huawei Watch 2... is this a problem with Android Wear 2?
When will the bug be fixed? Is the fix come with the update from the 20th april?
ronnybetatester, 03.05.2017, 11:29
On my Huawei Watch 2 the steps were shown correctly after someone told me, that the steps start counting when you activate the watchface. So if you set the watchface your steps will be null and if you walk a bit your steps will be shown.
Brian, 08.06.2017, 14:38
I suppose that might make sense; it sort of behaves that way on my Huawei 1 watch, too. Hopefully the developer will confirm or deny.
Homer1073, 15.05.2017, 19:06
Steps and heart rate will not work on my Samsung gear S 3 either
Ali, 16.06.2017, 23:45
Having​ the same issue of zero steps on my Huawei Watch running Android 2.0

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