WatchMaker Bug Tracking All the ideas and discussions
43 votes Vote

All "My Watches" disappear in my premium version.

let me know how to retrieve my lost watch faces.

Roman , 20.10.2015, 01:39
Idea status: under consideration


Megan, 20.01.2017, 21:08
I keep loosing watch faces as well on premium
Harley, 10.03.2020, 10:49
Forget about them, you will never see them again and developer is long gone with your money.
Jicker2k, 01.07.2017, 02:08
Hi i would like to restore my purchased faces. I lost them and they dont show up anymore.
Jeff, 18.08.2018, 05:40
I lost my premium version and all my purchases to and now it says to restore them I need to pay again through Google when I paid through an in app purchase the 1st time.
CAAZEE, 24.04.2020, 21:19
Same here, I am in a similar situation.
Eddy, 16.09.2018, 17:50
I have the same problem, did anyone find out how to fix this???
yyw11235, 17.09.2018, 14:05
Although it downloaded a Watchmaker application from Apple Store and paid premium, it does not apply to premium products. Please cancel or fix the payment. 시발
yyw11235, 17.09.2018, 14:07
Although it downloaded a Watchmaker application from Apple Store and paid premium, it does not apply to premium products. Please cancel payment or fix .
my apple store id yyw11235@icloud.com
Bachok M Taib, 18.09.2018, 00:20
I have the same problem. I have purchased the WatchMaker premium on IPhone, but now, I can't access all my watchfaces. All Mywatch faces are gone. It keeps telling me that I need to purchase the premium version . How to get back the previously purchased premium version?
AlexCurran, 18.09.2018, 19:16
Apologies there was a bug in WatchMaker 5.2.0 now fixed in 5.2.1. Please update to latest and hit Restore Purchases if necessary.
Bachok M Taib, 19.09.2018, 00:52
I manage to get back the premium version after updating on my IPhone but not on IPad, but when I created a new face, then touch the hamburger menu, My Watches submenu was not there and the new face created cannot be retrieved.
Bachok M Taib, 19.09.2018, 02:25
Watchmaker very unstable, now it is no longer premium version.
AlexCurran, 19.09.2018, 08:36
With WatchMaker 5.2.1 you can restore purchases by requesting premium again. Apple will prompt you that you already have this purchase and you can have it again for free. Alternatively wait for WatchMaker 5.2.2 (waiting for Apple to review) where the Restore Purchases button is fixed.
Bachok M Taib, 21.09.2018, 03:55
Already updated to 5.2.2 but still My Watches menu missing.
AlexCurran, 21.09.2018, 09:10
My Watches menu was a duplicate of the button in bottom right corner - use that instead
kiwi boy, 20.10.2018, 13:51
I've just upgraded my phone and my purchased watches have disappeared
scrubrug, 01.11.2018, 12:33
I upgraded the app and lost my watch face, I spent many hours making it and really don't want to do it again. I can't figure out how to restore it, please help.
William Archer, 03.09.2019, 03:00
Me too. How do I get we get it back ?
Joseph Breskovich, 22.02.2019, 18:31
Lost all my watch faces after update
Dylan, 12.04.2019, 19:24
I got a new phone and now my premium is gone. I tried to restore purchase but it won't let me. Just says I have to pay to get premium again. Plus now it's less expensive for premium than it was when I first got it. Very unhappy about this.
Anthony , 28.04.2019, 18:46
I got a new phone and lost all my watch faces. How can I get my purchased faces and the ones I created back.
Mr John Yelland, 03.05.2019, 08:48
I'm in the same boat. I sent a email to watchmaker but was ignored. Seems they don't care and are more than happy for you to rebuy the watch faces you've already paid for.

I have a watchface I want to use in my watches, but when I click it, I have to buy it
Ryan, 19.05.2019, 11:04
I just updsted to s new phone and a lot of my purchased wstch faces are not loading. Seems to be any I used with old phone. How can I restore them?
, 11.08.2019, 09:42
I have the same issue purchased premium version and lost all my watch faces I created and purchased
Antonio Silva, 24.08.2019, 11:26
Hello. We are all complaining of the same thing: lost premium and watches after reinstall app and login. It's actually something being fixed or restored? Or just is here complaining? Please give me what I paid for.
Kb1dhi, 31.08.2019, 20:27
I have the same problem , I lost all my watch faces including the one that I just made.
and where are they saved on the phone?????
Wayne, 29.11.2019, 21:36
Same issue, lost all my purchases. Premium won't restore them. Then asks me to purchase companion which I already have. Please help. I have a fair few paid watches and hours of mods I want back.
Vincent Walker, 08.03.2020, 15:46
I just upgraded my phone and having the same issues as others have had in the past. I have a How do I restore my watch faces and purchases
Harley, 10.03.2020, 10:52
As I have found out the hard way, just move on, the developers will never answer you and they will never fix it, they have long since abandoned this app. They haven't even done an update since 2017.
Harley, 10.03.2020, 10:54
Just so everyone knows, the developer has long abandoned this app. There hasn't even been an update since 2017. All of my purchased and self made watch faces have disappeared from the beginning up to present 2020. And never an answer from this idiots.
Nonny, 18.03.2020, 09:38
After updating my phone all my purchased faces has disappeared. Shit app!!!
Jeff Randall, 15.05.2020, 22:05
my last email was jeff56randall@twc.com please send me id and password. The email is one of the two
Jeff Randall, 15.05.2020, 22:06
my last email was jeff56randall@twc.com please send me id and password. The email is one of the two

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